Legal

Privacy Policy

Effective date: June 9, 2026 · Texas beta v0.9

1. Who we are

BeyondClaim (“we,” “us,” or “our”) is a severe weather intelligence platform operated by Kodeway Inc. We provide NEXRAD-backed weather history and event verification for Texas property addresses. Our service is available at beyondclaim.ai and through our mobile applications.

Contact: support@beyondclaim.ai

2. Information we collect

When you create an account or use BeyondClaim, we collect:

·Name, email address, and company name (provided at registration)

·Your role and user type (contractor, adjuster, public adjuster)

·Property addresses you look up — including the address string, the date of the lookup, and the weather results returned

·Approximate or precise device location — only if you grant the permission. It is used to center the storm map on your position so you can navigate to an affected area. Location is processed on your device for the map view; we do not store your device location on our servers or share it with third parties, and you can revoke the permission at any time in your device settings

·Subscription and billing information (plan type, billing period) — card details are handled entirely by Stripe; we never store payment card numbers

·A device push token — only if you enable severe-weather alerts and grant notification permission. It is used solely to deliver the alerts you subscribe to, and you can revoke it any time by disabling notifications

·Usage logs: API calls, timestamps, and feature interactions needed to operate and improve the service

3. How we use your information

We use the information above to:

·Authenticate your account and secure your session

·Run weather history queries against NEXRAD and NWS data and return results to you

·Meter your lookups against your plan quota and process payments via Stripe

·Send transactional emails (receipts, password reset, alerts you configure)

·Show your live position on the storm map, if you grant location access

·Investigate abuse, debug errors, and improve data accuracy

We do not use your data for advertising. We do not use the addresses you look up or the weather results to train any AI or machine learning model. We do not sell, rent, or broker your personal information to third parties.

4. Third-party processors

We share data only with sub-processors necessary to deliver the service:

·AWS (Amazon Web Services) — cloud infrastructure, database (DynamoDB), storage (S3), and authentication (Cognito). All data is stored in us-east-1.

·Stripe — payment processing. Stripe receives your billing details directly; we receive only a customer ID and subscription status.

·Mapbox — satellite and base-layer map tiles rendered in the app. Mapbox may receive the map viewport coordinates you view; it does not receive property addresses you look up.

Each processor operates under its own privacy policy and is contractually bound to process data only as instructed.

5. Data retention

Your account data (name, email, company, role) is retained while your account is active. Address lookup history is retained to give you a permanent defensible record of past weather events — this history is the core value of the service.

The underlying weather event data (NEXRAD sweeps, NWS storm reports, USGS gauge readings) is meteorological data, not personal information, and is retained indefinitely to support historical lookups.

If you request deletion of your account, we will delete your personal information and lookup history within 30 days. Deletion is irreversible — weather evidence tied to your account cannot be recovered after deletion.

6. Your rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act:

·Right to know — request a copy of the personal information we hold about you

·Right to delete — request deletion of your personal information and lookup history

·Right to opt out of sale — we do not sell personal information; this right is already satisfied

·Right to non-discrimination — exercising your privacy rights will not result in a different price or service level

To exercise any of these rights, email support@beyondclaim.ai with the subject line “Privacy Request.” We will respond within 45 days.

7. Security

BeyondClaim uses AWS Cognito for authentication, HTTPS for all data in transit, and AWS-managed encryption at rest for stored data. Authentication tokens on mobile are stored in the device Keychain (iOS) or Keystore (Android). We do not store passwords.

No system is perfectly secure. If you discover a vulnerability, please disclose it responsibly to support@beyondclaim.ai.

8. Children

BeyondClaim is a professional tool intended for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has created an account, contact us and we will delete it.

9. Changes to this policy

We may update this policy as the product evolves. Material changes will be communicated via email to registered users at least 14 days before taking effect. Continued use of the service after that date constitutes acceptance of the updated policy.

10. Contact

Questions about this policy or requests to exercise your rights:
support@beyondclaim.ai